Pimsoft offers Application management (AM) program to preserve the delivered value over time establishing a long-term partnership with our customers. AM program includes:

• Online support and assistance
• Corrective and preventive maintenance
• Evaluation of new improvements
• Updates and upgrades
• Remote coaching
• Auditing and tuning
• Training session

Empowering the level of partnership, Pimsoft provides a truly collaborative environment based on a dedicated AM web portal. Customers under Application Management access the portal to:

• Track support calls status
• Submit request for support and evaluation
• Request online SLA reporting
• Access technical documentation and best practices
• Access Pimsoft demo centers